This Privacy Policy explains how pj033 collects, uses, stores, shares, and protects the personal information of users who access our platform at pj033.cam. Your privacy is important to us. We handle your data with care, and we are transparent about what we collect and why. Please read this document carefully before using our services.
Six principles that define how pj033 handles your data — before you read the full policy below.
pj033 collects only the personal information strictly necessary to operate your account, verify your identity, and comply with anti-money-laundering obligations. We do not collect data for its own sake.
All data transmitted between your device and pj033 servers is protected with 256-bit SSL/TLS encryption — the same standard used by major international financial institutions.
pj033 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Your data is used solely to provide our services to you.
You have the right to access, correct, export, and request deletion of your personal data held by pj033 at any time. Contact our support team to exercise these rights.
We do not retain data indefinitely. Personal information is held only as long as necessary for operational, legal, and compliance purposes — after which it is securely deleted or anonymised.
In the unlikely event of a data breach affecting your personal information, pj033 will notify affected users via their registered email address promptly following our internal assessment.
A simplified overview of the data lifecycle on our platform.
This Privacy Policy ("Policy") describes the data processing practices of pj033 ("the Platform", "we", "us", "our") in connection with the website pj033.cam and all services, features, and functions made available through that domain and any associated sub-domains.
This Policy applies to all individuals ("Users", "you", "your") who interact with the Platform in any capacity, including visitors who browse without registering, registered Account holders, and individuals who contact pj033's support team. By using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal information as described herein.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform more broadly. Defined terms used in this Policy carry the same meanings as in the Terms & Conditions unless otherwise stated.
pj033 is committed to protecting the privacy and security of its users' personal information. We process personal data in accordance with internationally recognised data protection principles including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
For the purposes of this Policy, pj033 acts as the data controller in respect of personal information collected through the Platform. This means that pj033 determines the purposes for which and the manner in which your personal data is processed.
Where pj033 engages third-party service providers (such as KYC verification vendors, payment processors, or game studios) who process personal data on pj033's behalf, those third parties act as data processors under contractual arrangements that require them to handle your data only as directed by pj033 and in compliance with applicable data protection standards.
pj033 collects several categories of personal information. The table below outlines what we collect, why we collect it, and the legal basis for doing so:
| Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (KTP / passport) | Account registration, KYC age and identity verification, fraud prevention |
| Contact Data | Email address, residential address, telephone number (if provided) | Account communications, support, regulatory correspondence |
| Financial Data | Bank account name and partial number, e-wallet identifier (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, etc.), transaction history | Deposit and withdrawal processing, AML compliance, fraud monitoring |
| Gaming & Betting Data | Bet history, game session duration, wager amounts, bonus usage, win/loss records | Service delivery, responsible gaming monitoring, VIP tier calculation, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, geolocation (country/region level) | Platform security, fraud detection, service optimisation, legal compliance |
| Support Data | Contents of live chat transcripts, email correspondence, and support ticket submissions | Customer service delivery, quality assurance, dispute resolution |
| Marketing Data | Communication preferences, promotional opt-in/opt-out status, referral codes used | Sending relevant promotional offers (with consent), measuring campaign effectiveness |
pj033 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where explicitly required by law or with your specific consent.
pj033 collects personal information through the following channels:
pj033 processes your personal data only where a recognised legal basis applies. The principal legal bases we rely on are:
pj033 does not sell your personal data. We share information with third parties only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf under written data processing agreements. These include: KYC and identity verification vendors; payment gateway and banking partners (including BCA, BRI, BNI, and other local Indonesian banks); game content studios and live dealer platforms; IT hosting and infrastructure providers; and customer support platform operators. These providers are permitted to use your data only for the purpose of delivering contracted services to pj033.
We may disclose your personal data to law enforcement agencies, courts, regulatory bodies, or other governmental authorities where we are required to do so by applicable law, court order, or regulatory direction. We will endeavour to notify you of such disclosures where legally permissible.
We may share data with fraud prevention agencies, credit reference bureaus, or other financial institutions where we reasonably suspect fraudulent activity, money laundering, or other criminal conduct involving your Account or transactions on the Platform.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of pj033's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via your registered email address in advance where reasonably practicable.
pj033 uses cookies and similar tracking technologies (including web beacons and local storage objects) to operate the Platform, remember your preferences, maintain your session security, and analyse usage patterns. The categories of cookies used are:
You may configure your browser to block or delete cookies at any time. Please note that disabling certain cookies may impair some features of the Platform, including maintaining your login session across pages.
pj033 implements a layered security programme to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:
pj033 retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
When data reaches the end of its applicable retention period, it is securely deleted from pj033 systems using certified data destruction methods. Where full deletion is not technically feasible in the short term (e.g., in backup systems), the data is isolated from further processing until it can be deleted.
Subject to applicable law, pj033 recognises the following rights in respect of your personal data. To exercise any of these rights, contact our support team at the address in Section 14.
You may request a copy of the personal data pj033 holds about you, along with information about how it is processed. We will respond within 30 days.
You may request correction of inaccurate or incomplete personal data. For profile details, you may also update them directly in your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may request that we restrict processing of your data — for example, while you contest its accuracy or while a complaint is being resolved.
You may request a structured, machine-readable copy of data you have provided to pj033, to transfer to another service provider where technically feasible.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease that processing unless we have compelling grounds to continue.
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request" and your registered email address. We will acknowledge your request within 5 Business Days and respond in full within 30 calendar days.
pj033's services are strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory component of the account registration and KYC process.
If pj033 becomes aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data, close the associated Account, and return any deposited funds to the original payment source. Any winnings generated by an underage Account will be permanently forfeited.
Parents and guardians are encouraged to use parental control software (such as Gamban, Net Nanny, or similar services) on shared devices to prevent underage access to gambling platforms including pj033.
pj033 is an internationally operated platform. Personal data collected from Indonesian users may be transferred to and processed in countries outside Indonesia — including the jurisdiction in which pj033 holds its international gaming licence and countries where our hosting infrastructure, KYC vendors, or game studio partners are based.
Where personal data is transferred internationally, pj033 takes reasonable steps to ensure that appropriate safeguards are in place to protect the data to a standard equivalent to that required in the country of collection. These safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to countries that have been assessed to offer adequate data protection standards.
pj033 may update or revise this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will notify registered Users via email at their registered address and/or by posting a prominent notice on the Platform, at least seven (7) days prior to the changes taking effect.
Minor amendments — such as clarifications that do not substantively change how we process your data — may be made without advance notice. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 10, please contact pj033's support team using the following details. All privacy-related enquiries are handled by our compliance team.
Support is available daily 08:00–02:00 WIB (Western Indonesia Time, UTC+7). For general account queries, live chat support is the fastest channel. For formal privacy or data rights requests, please use email to ensure a documented record of your request.
Our support team handles all privacy enquiries with care. You can also review our full Terms & Conditions, visit our Responsible Gaming page, or return to the homepage.